Privacy Policy & Personal Data Protection

In compliance with Colombian Law 1581 of 2012 and Decree 1377 of 2013 on Personal Data Protection (Habeas Data), ParcheTees informs customers and visitors of https://parchetees.com about how we protect and process personal information.

1. Information We Collect

• Order & Shipping Details: Full name, ID number (for billing and carrier waybills), delivery address, city/department, email address, and mobile phone number.
• Custom Lab Artwork: Any photos, logos, or illustrations you upload to our live customizer are used exclusively to print your order and are never shared or sold.
• Secure Payment Processing (Wompi Bancolombia): Online payments via credit/debit cards, PSE, Nequi, or Bancolombia are processed directly by Wompi. ParcheTees never stores your card numbers or banking credentials.

2. How We Use Your Data

• To manufacture, print, and ship your orders through our partner carriers across Colombia (Servientrega, Coordinadora, Inter Rapidísimo, Envía, and TCC).
• To send real-time order updates and tracking numbers via email or WhatsApp.
• To provide customer support, sizing advice, exchanges, and warranty service.

3. Your Privacy Rights

• You have the right at any time to access, update, correct, or request the deletion of your personal data from our records.